Refund and return policy


The products sold on this website are non-refundable.

Return policy:

We do not accept any returns.


Once you receive the package, please inspect the package, we can send you a replacement if the product packaging was broken.

What you need to do:

If the package was broken, you must first contact us by email or call +64 3 669 2019 within 3 calendar days. We will give you instruction for returning the product to our warehouse. Once the product is returned and confirmed by our warehouse, we will send you a replacement.

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